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Policies & Guarantees

Shipping

Our trained staff prepare, package, and ship all items bought online or in-store. We package framed items securely and safely to avoid damage. Our shipping rates are inclusive of specialty packaging for these fragile items, such as art boxes, and insurance during shipping. 
Given the fragile nature of many of our items, we ensure that they are protected, which may sometimes require custom crating or white glove delivery service. These services will take longer than standard FedEx or UPS shipments. If your item requires special care for it to be delivered to its destination, we will contact you directly.
We are able to accommodate in-store pick up from our Colorado Springs location. Simply select store pick up at checkout and we will let you know when it is ready to pick up.
Any item valued above $1,000 will require a signature upon delivery. 


Domestic Rates:

Items are shipped with Standard Ground via FedEx or UPS. Please allow 1-3 days for handling and 5-7 days for shipping time.
Expedited shipping can be selected at checkout for items that fit into a small box or smaller, for an extra fee. If you would like to request express shipping on anything larger than our standard small box size, please contact us directly and we will do our best to accommodate your request.

International Rates:

The customer will be responsible for taxes and duties to be paid on the item upon its arrival in their home country. 
Items are shipped with International Economy via FedEx or UPS. Please allow 1-3 days for handling. Shipping times will vary by destination.
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Questions?
Contact us to learn more about how we pack and ship your items.

Returns

Returns are only accepted on Antiques and American-made Goods within 30 days of purchase with a valid store or virtual receipt. After this time, Antiques purchases will only be eligible for the Buy Back Program (see below), and American-made Goods returns will not be accepted. The product is to be returned intact and in the same condition as it was purchased, unless due to product malfunction. Returns will be processed as a refund in the form of the original payment method. Customers are required to pay return shipping charges, when applicable, and shipping fees will not be refunded.

For Antique purchases, all condition issues are listed in the Condition Report. Customers are made aware of any condition issues upon purchase. This information is available on our website, from any of our company employees, and provided in writing in the Letter of Authenticity.

Once an item arrives to a client, either via delivery by shipper, hand delivery by one of our company employees, or taken by a client of our retail location(s), it is then the client's responsibility to uphold and maintain the quality of the item after it is in his/her possession. If an item arrives to a client damaged, the client is to notify The Great Republic within 5 days of receiving the package, with images to show the damage. Contact information for our team can be found here. If there is damage to the purchased item or its frame/case due to a delivery issue, The Great Republic will arrange for the item to be repaired, replaced, or the client can accept a full refund for the item.

 

Company Guarantees

Old Collection Guarantees & LOAs: 

We at The Great Republic proudly stand behind our antique, one-of-a-kind offerings in perpetuity. We want your purchase to be made with confidence, primarily because our reputation is much too important to us to offer an item that has the slightest question regarding authenticity. Every antique item purchased from The Great Republic comes with a signed Letter of Authenticity that details the item’s history, its current condition including any conservation, binding, or framing work, and the item’s provenance. The Letters of Authenticity are priced valuations by our authentication specialists, who assure that items are original and unconditionally guaranteed as genuine for life. 

Build Your Collection:

Looking to start a collection but don’t know where to start? We love working with individuals, families, businesses, and private and public institutions to source and curate antique collections, tailored specifically to your interests and budgets. Whether you're looking for signed first editions, WWII propaganda posters, or rare maps, let our trained team of experts assist you in building your dream collection. We know these items are important investments. From private sourcing, to archival framing or binding, and delivery, we will help you navigate the world of antiques to build your own private collection. Email or call us today to schedule a consultation.

Buy Back Program: 

At The Great Republic, we stand behind the authenticity and value of all of our antiques, in perpetuity. Should your collecting interests change or deviate, we offer to buy back from you any Great Republic antique, with the original sale price to be put toward any antique item in our collection of equal or greater value. Use this program to invest in rarer items and let your collection grow and evolve with you. Customers may trade in their purchased pieces for the value paid, less shipping charges and any repairs that may need to be made to the frame or the piece.

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